Investor Workflow
Gated process flow with clear accountability
This workflow defines operational windows, document filing standards, and decision ownership from origination to commissioning.
Stage 1: Intake & Origination
Window: 24 hours standard, up to 72 hours in patient-capital lanes.
- Confirm identity and mandate fit.
- Assign owner and reviewer.
- Classify request priority and initial risk flags.
Gate out: verification requested, verified, or declined.
Stage 2: Due Diligence
Window: 5 business days standard, up to 60 days when readiness support is required.
- Review legal, financial, and portfolio evidence.
- Maintain decision rationale and reviewer notes.
- Register all controlled documents with confidentiality level.
Gate out: approved for access grant or declined.
Stage 3: Commissioning
Window: 2 business days standard, up to 30 days for complex commissioning and blended structures.
- Approve final access and define monitoring cadence.
- Assign approver accountability.
- Confirm investor reporting schedule.
Gate out: access granted with ongoing monitoring ownership.
Document Filing Model
- Every file maps to a case type and case ID.
- Required tags: document type, confidentiality level, owner, storage path.
- Version history is recorded for each update.
Investor-Side Accountability
- Owner: accountable for stage completion and response quality.
- Reviewer: validates evidence and risk logic.
- Approver: authorizes final decision and escalation actions.
Efficiency vs Results Governance
- Outcome KPIs: qualification quality, conversion quality, verification quality.
- Efficiency KPIs: first-review time, SLA breach rate, cycle time.
- Rule: outcomes are weighted above speed in investment decisions.
Request mandate-aligned workflow execution
PFC can operationalize this model under your governance and reporting requirements.